Medical Travel Assistance

International Hospital Treatment offered by Health Yaad Aayo

Pre-Surgery Care

• Seek Opinions from the 3 best hospitals
• Plan virtual or face to face consults
• Finalize the best hospital and the treatment plan with competitive cost, basis the patients’ / institute’s approval

• Issue Visa Invitation Letter to patient and family members
• Assist in booking tickets and the Guest House as per the budged signed off by the patient
• Assign a Guest Relationship Officer (GRE) for the patient and the family

• Facilitate pickup from the Airport and drop at the Hotel / Guest House
• Seek an appointment for the Doctor’s review
• Patient Registration at the Hospital, followed by doctor review
• Arrangement of local Sim Card for easy access & communication with patient passport

• In-person counseling prior to services
• Based on Doctor’s review, counsel the patient on the course of treatment, the timelines involved and share the estimate
• GRE to share regular updates with the family
• Periodic Clinical and Financial audits are done by our Clinical & Financial Experts on the Treatment administered and the cost of the treatment

• Pre-booked patient’s room and OT before his/her arrival to the hospital
• Facilitate the admission process
• Patient privacy and care are primary and well taken care off

During & Post Surgery Care

• Experience during admission and stay in the hospital, such as communication with hospital staff, privacy, pain management, cleanliness, and food
• Periodic updates on medical condition, the status of the treatment plan, and updates on the financial obligation

• Experiences related to Discharge, such as sufficient notice of Discharge and the provision of information, advice, and support
• Evaluate payment options
• Receive bill(s) for payments. Seek insurance approval wherever applicable

• Share post-surgery wound and pain management
• Plan follow-up reviews with the doctor

• Assisting the family with tickets booking and necessary payments at the guest house
• Drop at the Airport
• Post-procedure follow-up to maintain continuity of care
• Assistance for flight tickets to assist patients to book tickets booking from Kathmandu to Other cities or vice versa.

• Seek Patient feedback on the experience
• Leverage Patient Centered matric supported by robust patient experience analytics that provides insights into evolving patient needs and preferences.